Smart Task Management that Digitalizes, Automates and Simplifies Your Workflows

In today’s businesses, communication, coordination, prioritization and process tracking are more critical than ever. Having different departments work in harmony, ensuring pending tasks are not lost, taking actions on time and routing work items to the right people are key components of operational success.

The IQ Task Management System is a powerful work management platform that centralizes, organizes, automates and routes all tasks in the organization. It is designed both as a standalone task management solution and as an intelligent automation engine that works in full integration with other IQ ERP modules.

Flexible Workspace with Kanban, Calendar and List Views

The IQ Task Management System offers three main views tailored to different user needs:

• Kanban view
• Calendar view
• List view

Each user can instantly switch to the view that best matches their personal way of working.

Departments, Boards and Unlimited Configuration

The system is designed to mirror the organizational structure one-to-one:

• Each department has its own dedicated workspace,
• Within these workspaces, custom boards can be created and multiplied as needed,
• Users can name, categorize and rearrange boards according to their needs.

Thanks to this flexibility, all units such as sales, warehouse, production, quality and purchasing can build digital boards aligned with their own workflows.

Task Creation and Cross-Department Workflows

Users can:

• Create tasks for their own department,
• Route or create tasks for other departments,
• Add team members to tasks,
• Attach files,
• Set due dates,
• Write detailed descriptions.

Cross-department task flows centralize how work is executed and eliminate lost or forgotten tasks.

Automatic Task Creation: The Strongest Orchestration Layer of the ERP

The IQ Task Management System is not only a manual task tracking tool; when integrated with other IQ ERP modules, it becomes an intelligent engine that automatically generates tasks.

• When a product falls below its safety stock level: automatic purchasing task for the procurement department,
• When an order is shipped: automatic customer satisfaction survey task for the sales team,
• When a product fails a quality test: automatic CAPA (Corrective & Preventive Action) task for the quality team,
• When a critical supply risk is detected: automatic material review task for purchasing.

This structure creates a living task loop between all ERP modules, minimizes human error and automates end-to-end workflows.

Chained Tasks: Smart Structure for Multi-Stage Processes

Chained tasks are designed for processes where a single piece of work consists of sequential stages:

• The second task does not start until the first one is completed,
• When the second task is completed, the third task is activated automatically,
• Different owners can be assigned to each stage,
• The entire process can be monitored within a single flow.

This mechanism brings great convenience to project management and long, cross-department processes.

Automatic Assignee Selection with Operation Definitions

Departments can define “operations” inside the system:

• For example, operation types such as “Technical Support Call”, “Failure Record”, “Material Request”, “Quality Notification” can be created,
• When a record is created using one of these operations, the task is automatically assigned to the relevant operation owner.

As a result, tasks do not get lost in a general pool; they are sent directly to the right person.

Notifications, Collaboration and Performance Measurement

Each task card includes:

• Notes,
• Messages,
• File attachments,
• Activity logs.

In addition, the system generates performance metrics for each user:

• Number of completed tasks,
• Overdue tasks,
• Average completion time,
• Department-based KPIs.

This structure provides strong control to managers and increases the productivity of all teams.

Key Benefits of the IQ Task Management System

• Centralized task management for all departments,
• Flexible use with Kanban, calendar and list views,
• Accelerated, error-free processes through automatic task creation,
• Stage-based process management via chained tasks,
• Automatic responsibility assignment based on operations,
• Powerful notification and communication infrastructure,
• Department performance measurements,
• Full integration with ERP modules.

In conclusion, the IQ Task Management System is not just a task tracking application; it is a modern work management platform that connects all processes across the organization, builds automatic task flows and strengthens coordination between teams.